Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve sales and make it easier to act on campaign insights. If you’re looking for software that can help take your small business to the next level, my roundup of the best small business CRM software is for you.
I have evaluated 30 companies using our proprietary rubric, which considers 53 important factors. I also performed hands-on testing to determine which platform is ideal for most SMBs. My favorite CRM for small businesses is Zoho CRM; however, I know that it won’t be ideal for everyone, which is why this roundup lists the 10 best options. You can find out which CRM is best for your small business below.
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